Question 1

What areas do you serve?

Accepted Answer

Essentially, we cover South London, mainly Croydon, and the surrounding areas up to a 5-10 mile radius.

Question 2

Do you offer residential and commercial services?

Accepted Answer

Yes, we cater to both residential and commercial properties.

Question 3

What makes NN Floor Sanding unique?

Accepted Answer

Having more than a decade of experience in the trade, we remain a small floor sanding company dedicated to providing equal attention to every single one of our clients. Our operatives are among the most qualified floor sanding experts in the city, utilising advanced equipment and methods to achieve outstanding results.

Question 4

How Do I Fix Scratches on My Wooden Floor?

Accepted Answer

Small surface scratches can often be buffed out using a specialist wood floor cleaner or a fine steel wool pad. Deeper scratches may require sanding and refinishing. For severe damage, a professional floor restoration service ensures a flawless result.

Question 5

Why Are My Wooden Floors Cracking?

Accepted Answer

Cracking can occur due to humidity changes, improper installation, or general ageing. Wood expands and contracts with temperature shifts, leading to visible cracks. To prevent this:

• Maintain stable indoor humidity levels
 • Use a humidifier in winter to prevent excessive drying
 • Consider professional floorboard gap-filling services for long-term durability

Question 6

What Causes Uneven Wooden Floors?

Accepted Answer

Uneven flooring is often due to loose floorboards, improper subfloor installation, or natural wood movement over time. Solutions include:

• Sanding & levelling the surface for a smooth finish
 • Replacing damaged boards
 • Securing loose planks to prevent movement

Question 7

How Can I Restore a Dull Wooden Floor?

Accepted Answer

Dullness is usually caused by dirt buildup or worn-out varnish. To restore shine:

• Clean regularly using a pH-neutral wood cleaner
 • Avoid excessive water, which can damage the wood
 • Refinish the floor with professional varnishing services for long-lasting results

Question 8

Should I Sand or Replace My Wooden Floors?

Accepted Answer

In most cases, sanding is the best option unless the floorboards are severely damaged or rotting. Professional sanding removes surface imperfections, revealing fresh wood underneath. If certain areas are beyond repair, replacing a few boards is often more cost-effective than a full floor replacement.

Question 9

How Often Should I Sand My Wooden Floors?

Accepted Answer

For residential properties, sanding every 7-10 years is recommended, depending on wear and tear. High-traffic areas may require more frequent refinishing. To extend the lifespan:

• Use rugs in high-footfall areas
 • Avoid walking in shoes with sharp heels
 • Clean spills immediately to prevent staining

Question 10

How Do I Protect My Wooden Floors from Water Damage?

Accepted Answer

Water is one of the biggest threats to wooden flooring. To protect your floors:

• Use mats near entrances to trap moisture
 • Wipe up spills immediately
 • Avoid mopping with excess water – use a slightly damp mop instead
 • Consider a high-quality varnish for added protection

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